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Pinheads Quilting
 
 

Privacy Notice


This privacy notice discloses the privacy practices for www.pinheadsquilting.ca This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing


We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information


You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Shipping


PLEASE CALL 587-254-1035 FOR FULL SHIPPING RATES INFORMATION



Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Damages

www.pinheadsquilting.ca is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 587-254-1035 or via cathy@pinheadsquilting.ca.

Classroom Policies


Participation is not confirmed until payment has been received by Pinheads. Upon confirmation of participation, class requirements will be distributed.

  • Class fees are refundable only in the form of a store credit, unless previous arrangements have been made.
  • Class participants should bring the following to class every week: sewing machine, rotary cutter and mat, quilting ruler, thread, straight pins, stitch ripper, measuring tape, small scissors, safety pins, walking foot to fit your machine. Other supplies may be requested by the instructor. Please ensure your sewing machine is in good working order and that you know how to thread it.
  • Supplies will be additional to the class fee unless otherwise stated.
  • Class participants will be offered a 10 percent discount towards class supplies.
  • Class participants are asked to pre-purchase class supplies so that classes can start on time.
  • Cell phones should be put to silent or vibrate mode; phone conversations should be kept to a minimum so as not to disrupt the class.
  • Participants are welcome to bring water bottles and non-greasy, non-sticky snacks.