Our repair expert has several years of experience servicing all major brands of sewing machines and sergers. John Vanderheiden of Medicine Hat has an approximate 2-week rotation for machine repairs, and communicates with you as to the status of your machine until it is returned to you. Customers are welcome to drop off machines for repair at any time, but we suggest no later than Thursdays at 5 p.m. to ensure they get into the service rotation.
Let's face it. It's in our best interests to keep your sewing machines well tuned. Pinheads Quilting wants to get your sewing machine back in working order as quickly as possible.